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Manager – Carrier Operations

Opportunity Deadline

20240925
MTNA-Fin-8-Sep-24
1
Bachelor Degree
3 Year
7271
Male, Female, Both
As per organization's salary scale
Afghanistan

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Opportunity Details

Post Date: Sep 08, 2024

Closing Date: Sep 25, 2024

Reference: MTNA-Fin-8-Sep-24

Number of Vacancies: 1

Salary Range: As per company salary scale

Years of Experience: 3 years

Probation Period: 3 month

Contract Type: Permanent

Contract Duration: Not specified

Contract Extensible: Yes

Minimum Education: Bachelor’s Degree

Gender: Any

About MTN Afghanistan

MTN Afghanistan is the subsidiary company of MTN Group operating in 18 countries with a subscriber base of over 286 million. MTN provides GSM services in Afghanistan. We are looking for qualified and experienced candidates to fill the vacant position(s).

Job Summary

  • Department mission to monitor interconnect & roaming revenue and cost.
  • Motivating subordinates and promoting company vision
  • Effective planning to make sure service level agreements are met with all direct partners.
  • Follow up on all Roaming & Interconnect receivables.
  • Look for market opportunities to increase interconnect & roaming revenue & alternatives to save cost of termination.

Duties & Responsibilities

Key Tasks:

 Conduct feasibility survey on potential telecom carriers’ partnerships to increase revenue

levels.

 Build and maintain strong relationships with all telecom carriers.

 Contacting Operators outside of the country, to look for opportunities for increasing traffic

and revenue.

 Escalate connectivity issues to technical department or to relevant IR Partner for quick

resolution.

 Anticipate and document possible problems from call data information and map out

strategies for mitigating related risks.

 Organizing the processes involved in the launch of voice and SMS retail services and

analyzing the cost calculations and revenue margins accordingly.

 Assist with preparation and provision of documentation and information for audit

purposes.

 Prepare comprehensive traffic analysis (both voice and SMS ) for the Management.

 Report the revenue leakage identified to RA and technical teams and follow up till the

issue is fixed.

 Take decisions on voice & SMS traffic routing through carriers by analyzing different

cost proposals from telecom partners.

 Review monthly reports before submission to higher levels.

 Provide support on reconciliation and settlement of billing queries.

 Liaise with regulatory team in Legal Dep. related interconnection processes and ensure all

regulatory requirements are met.

 Prepare monthly forecast and monitor department performance regularly.

 Ensure timely generation and receipt of interconnect reports and ensure information

provided is accurate to be presented to C level management.

 Evaluate and select carrier partners and cost-effective routing methods to meet desired

business objectives.

 Monitoring the high-cost traffic and analyzing the tariff charges to prevent negative

margin on retail charging.

 Analyzing the daily trend of incoming and outgoing traffic and identifying risk of possible

leakage/fraud.

 Analyze monthly average cost Vs revenue with partners to maximize the revenue margin.

 Analyze daily traffic stream with partners and escalating issue further in case if significant

decline is observed.

 Maintain traffic declaration with all interconnect partners for voice & SMS

outgoing/Incoming, follow up on the reconciliation and billing exchange on monthly basis.

 Ensure timely generation and receipt of interconnect invoices and ensure invoice

information is correct and payments are received on time.

 Responsible for payment netting proposal with MTNGC and follow up with internal teams to

reconcile intercompany accounts on time.

Job Requirements

Education:

 BBA or equivalent degree from a reputable university.

Experience:

 Minimum of 3 years experience in relevant field.

Training:

 Microsoft Excel

 Microsoft PowerPoint

Knowledge:

 Understanding of Interconnect Business

 Knowledge of the Telecommunication Market dynamics

 Understanding of Roaming Service & Related Scenarios.

Skills / physical competencies:

 Analytical Thinking

 Conflict Management

 Negotiation Skills

 Problem Solving

 Relationship Management

 Communication Skills

Submission Guideline

Interested Afghan Nationals can send their applications and resumes (with three valid references) by Sep 25, 2024.

Please mention the name of the position you are applying in your email subject line.

Applications received after the deadline and those, which do not meet the requirements mentioned above, will not be considered.

Only shortlisted candidates will be contacted for the interview (s).

Should you not hear from us within 14 (fourteen) days from the closing date of this advertisement, you may consider your application to be unsuccessful.

Functional Area

Telecommunication

Countries

Afghanistan

Provinces

Kabul

Submission Email

careers.afghanistan@mtn.com

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