Post Date: Apr 27, 2024

Closing Date: Apr 29, 2024

Reference: IT Casual-SAM-001

Number of Vacancies: 1

Salary Range: As per company salary scale

Years of Experience: 1 – 2 years

Probation Period: 3 month

Contract Type: Contractor

Contract Duration: 1 year

Contract Extensible: Maybe

Minimum Education: Bachelor’s Degree

Gender: Any

About COUNTDOWN

Afghan Telecom was established on September 13, 2005 as a complementary telecommunication company. Afghan Telecom has become the only company that provides GSM/3G Salam mobile services, fiber optic services, Lindar digital phone services, DSL Internet services, Wicoms Internet services, Dial Up Internet services and VCN services in the country. Is. In addition, Afghan Telecom is the only telecommunication company that provides the telecommunications network of all government departments, including all ministries and other government offices, which includes voice communication services, internet and video conference facilities for these departments, and the telecommunications activity of Afghan Telecom Company It has also been approved by the Ministry of Communications of the Islamic Republic of Afghanistan. Afghan Telecom has covered 155 small and big cities and 34 provinces of the country and will soon cover all 355 districts of the country.

Job Summary

Troubleshoot network in real time while maintaining high system availability and able to contribute ideas, share knowledge and help others to develop, in addition field engineer need to perform core network device initial installations, configurations under supervision and approval of line manager.

Monitor and maintain smooth operation and minor configurations in field network devices

Duties & Responsibilities

·      Oversight and technical assistant to head office and branch staff related to IT issues.

·      Ensure proper maintenance of computers peripherals, printer, networking, internet & e-mail, security, data backup and recovery.

·      Assist to install software, network, internet, email, printer and update antivirus for all head office and branches.

·      Follow up, maintenance support IT system at regional Office and Branches.

·      Train and guide user on using new software, PC maintenance and troubleshoot.

·      Installs and configures computer hardware, software, systems, networks, printers, and scanners

·      Provides technical leadership on a variety of highly specialized project-related activities requiring expertise in specific technical areas for core information technology systems and services.

·      Maintains currency of knowledge with respect to relevant state-of-the-art technology, equipment, and/or systems.

·      Performs miscellaneous job-related duties as assigned

·      Participates as a member of the IT management team in planning, problem resolution, and reviewing department performance.

·      Perform any other task assigned by the Line manager.

·      Monitor and maintain IT Network Services that include E1 Connections smooth operation, and make sure network latency, network devices performance utilization report, field office and ISP customers regularly checked and report on time.

·      Troubleshoot WAN/LAN networks in real time while maintaining high system availability.

·      Make sure all security aspects, setting and configurations (like Firewall Rules, Mac Filtering, DoS settings, IPS settings, SSL settings, Encryption, Authentications, IP to user Mapping and etc.) are maintained under approved procedures.

·      troubleshoot intranet, Internet, E1, P2P, resolve ISP customer daily issues.

·      Maintain and mange Wireless Controllers, Access points, Firewalls, VPNs and Monitoring tools.

·      Ensure daily activities are compliant with IT Policies and Procedures.

·      Supervise junior IT staff and ensure quality services and support delivery.

·      Review logs of network devices record and report suspicious activities.

Job Requirements

Qualifications:

Education: Bachelor’s degree in Computer Science, Information Technologies or related field.

Experience: Minimum of 1 year of experience working in same positions as Telecom Fraud Management Engineer, IT engineer, or IT Officer,

Skills Required:

·      Strong understanding of a process driven environment

·      Strong experience configuring and troubleshooting Cisco, ZTE, Huawei Routers and switches.

·      Knowledge, Skills, and Abilities Required and Strong written and verbal and interpersonal skills

·      Strong customer service experience required relevant professional certifications or training desirable.

·      Availability to work overtime in times of emergency and specialized project deliveries.

·      Understand and manage the pressure of a 24×7 customer support environment.

·      Educational background in IT/MIS at BSc degree or related fields.

·      Good skills in installation and maintenance of network, and computer related equipment.

·      Good knowledge of Telecommunication Connectivity, Window Server and Linux.

Submission Guideline

Applicants can send their cv or cover letter to the email address hr@afghantelecom.af  mentioning the job number (IT Casual-SAM-001) and job title in the email subject. Applicants who submit their application after

The date of notification of the closing is sent or they do not complete the conditions of this closing

They do not include the written exam and interview process.