About Mercy Corps:

Mercy Corps is a leading global organization powered by the belief that a better world is possible.
In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions
into action – helping people triumph over adversity and build stronger communities from within.

Project/ Department Summary

Mercy Corps works in places of transition, where conflict, disaster, political upheaval, or economic collapse present opportunities to build more secure, productive, and just communities. Providing emergency relief in times of crisis, we move quickly to help communities recover and build resilience to future shocks, and promote sustainable change by supporting community-led and market-driven initiatives. Recognizing both the great potential and the complex challenges faced by Afghanistan, since 1986 Mercy Corps has been implementing a range of humanitarian assistance and development programs tailored to the specific needs of the country and of those communities where we work.

Mercy Corps has implemented several key programs in the South and North of the country in key sectors such as agriculture and food security, skills development, renewable energy, natural resources management, community infrastructure, and job creation. More recently, Mercy Corps completed a WASH program focused on some of the major IDP/returnee settlements in and around Herat city in Western Afghanistan. Mercy Corps is currently preparing to implement a new program to support the earthquake in the Herat province. This 6-month program is expected to provide access to water and sanitation facilities, promoting Hygiene to the affected villages in Herat province.

diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening, and evolving to become more diverse, equitable, and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have a sustained global impact.

General Position Summary 

Under the supervision of the HR Manager, the HR Officer is directly responsible for the high and qualitative processes of the full cycle of the selection process to the hiring of new Mercy Corps Team members. The success of the Mercy Corps recruitment process depends on the HR Department’s ability to source highly experienced and right people for the right job in an effective, fair, transparent, and diverse approach. Talent Acquisition is the strategy and ongoing process of attracting quality talent to Mercy Corps, by identifying, acquiring, assessing, and sourcing the right candidate. Recruitment is the continued process for the final selection where the responsibility of the HR Officer is to ensure that all processes and procedures comply with all Mercy Corps policies, rules, and regulations. The HR Officer will work to prepare the process with hiring managers from all departments in the recruitment process to understand the steps.

Essential Job Responsibilities

General

• Ensure qualitative completeness of all processes against set delivery standards.
• Responsible for reviewing/auditing the Personnel and Job Files and making sure the archive is up to date and all the Personnel files and Job files are recorded properly both in hard and electronic copy.
• Make sure the HR database, HCM, and Leave trackers are updated and maintained properly.
• Make sure that the team members’ probationary and annual performance evaluations/reviews are completed as scheduled.
• Maintain annual holiday schedule including determination of exact holidays in advance of the holiday (as possible) and inform all team members.
• Oversee the clearance of terminated employees (team members) as per MC Afghanistan policies and procedures, and maintain the files of the terminated team members.
• Responsible for the orientation of all new staff on Mercy Corps Afghanistan systems, policies and procedures, and arrangement of induction training with other departments for the new arrivals.
• Execute full lifecycle talent acquisition/recruitment activities for multiple disciplines and levels of positions activities in line with the set recruitment process and applicable staffing plans for Mercy Corps Afghanistan.
• Receive Personal Requisition Form PRF & Position Description, take the approval of CD, and ensure the documents are properly prepared and approved by the HR Manager, Finance, and Program.
• Make sure all MC policies and procedures, as outlined, are adhered to by all MCA team members.
• Maintain professional and personal conduct that upholds MC’s humanitarian goal and brings honor to the organization.
• Assist the HR team with the monthly payroll required documentation (reviewing and uploading the support staff timesheets, overtime, and leaves in the Databases).
• Make sure each existing team members and newly hired team members have the MCA ID Cards.
• Make sure the work permits of the team members are obtained and maintained properly.
• Other tasks assigned by the HR Manager, HR related.

Strategy and Planning

• Support the HR Manager in successful implementation, adherence, and common understanding of the National Staff Handbook and other HR policies.
• Support the HR Manager to ensure that controls are put in place to allow for transparent and unbiased HR processes and systems.
• Develop strategic relationships with strategic hiring sources (e.g. colleges, universities, networks, and associations working for women and minorities) ensuring awareness of MCA as a destination employer in assigned MC offices.
• Ensure a proactive and sustainable recruitment planning system is in place

Department Management

• Work closely and collaborate with other Mercy Corps departments: MEL, Finance, Programs, Operations, Procurement, and Security to ensure proper HR is functioning according to internal and the donor’s policies and procedures.
• Leadership and Team Management
• Managing the staff of All programs by exemplifying a collaborative and professional team culture.
• As an integral member of the senior leadership team, participate in the development and implementation of organization-wide goals and decisions.
• Coach and develop the capacity of the team, deepen understanding of their roles, and assist with career development.
• Assist team members with information, tools, and resources to improve performance & reach objectives.
• Promote accountability, communicate expectations, and provide constructive feedback informally and formally via regular one-on-ones and performance reviews.
• Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
• Hire, orient, and work with team members as necessary.
• Motivate, influence and engage staff in the investment of MC’s culture, mission and vision.

Organizational Learning

As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient, and relevant to the communities they serve – we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Program Participants

Mercy Corps team members are expected to support all efforts towards accountability, specifically to our program participants and to international standards guiding international relief and development work, while actively engaging program participant communities as equal partners in the design, monitoring, and evaluation of our field projects.

• Reports directly TO: HR Manager
• Works directly with the HR Team, Program team, Operations team, Finance team, and Security.
• Hard Skills
• University degree in relevant sector (B&A, Human Resources, Public Administration and Policy, Business administration, or Economics)
• Minimum 2- 3 years experience in HR, related, and talent acquisition, preferably with a local and/or international NGO.
• Excellent understanding of the HR department’s responsibilities in integrity and confidentiality
  Strong Interview Skills
• Demonstrated ability and skills in the recruitment planning system
• Proven ability to translate HR data into informative reports for Senior Management
• Fluency in English (Verbal and written), Dari and Pashto, is required.
• Experience in working with an ethnically diverse team in a sensitive environment.
• Soft Skills
• Attention to detail, following procedures, meeting deadlines, working and problem-solving independently and cooperatively.
• Ability to work on multiple tasks and prioritize effectively
• Strong Computer knowledge (MS Office)
• Strong communication skills required
• Time Management skills required

Essential Job Responsibilities

• Ensure qualitative completeness of all processes against set delivery standards.
• Responsible for reviewing/auditing the Personnel and Job Files and making sure the archive is up to date and all the Personnel files and Job files are recorded properly both in hard and electronic copy.
• Make sure the HR database, HCM, and Leave trackers are updated and maintained properly.
• Make sure that the team members’ probationary and annual performance evaluations/reviews are completed as scheduled.
• Maintain annual holiday schedule including determination of exact holidays in advance of the holiday (as possible) and inform all team members.
• Oversee the clearance of terminated employees (team members) as per MC Afghanistan policies and procedures, and maintain the files of the terminated team members.
• Responsible for the orientation of all new staff on Mercy Corps Afghanistan systems, policies and procedures, and arrangement of induction training with other departments for the new arrivals.
• Execute full lifecycle talent acquisition/recruitment activities for multiple disciplines and levels of positions activities in line with the set recruitment process and applicable staffing plans for Mercy Corps Afghanistan.
• Receive Personal Requisition Form PRF & Position Description, take the approval of CD, and ensure the documents are properly prepared and approved by the HR Manager, Finance, and Program.
• Make sure all MC policies and procedures, as outlined, are adhered to by all MCA team members.
• Maintain a professional and personal conduct that upholds MC’s humanitarian goal and brings honor to the organization.
• Assist the HR team with the monthly payroll required documentation (reviewing and uploading the support staff timesheets, overtime, and leaves in the Databases).
• Make sure each existing team members and newly hired team members have the MCA ID Cards.
• Make sure the work permits of the team members are obtained and maintained properly.
• Other tasks assigned by the HR Manager, HR related.

Strategy and Planning

• Support the HR Manager in successful implementation, adherence, and common understanding of the National Staff Handbook and other HR policies.
• Support the HR Manager to ensure that controls are put in place to allow for transparent and unbiased HR processes and systems.
• Develop strategic relationships with strategic hiring sources (e.g. colleges, universities, networks, and associations working for women and minorities) ensuring awareness of MCA as a destination employer in assigned MC offices.
• Ensure a proactive and sustainable recruitment planning system is in place

To apply for this position, please submit your CV and Cover letter, with the vacancy number and position title (MCA069-2023 Application for (HUMAN RESOURCES (HR) OFFICER ) in the subject line, by emailing  af-vacancieskbl@mercycorps.org.

The deadline for submission is the close of business on 08- Jan-2024, applications received after the closing date and without a subject line will not be given consideration so, please make sure you put the vacancy number and title on the subject of your email, or your application will be disregarded by the system.

Please note that only shortlisted candidates whose application responds to the above criteria will be contacted for the written test/interview.

Note: Please note that MCA will provide office space and facilities only and is not providing any lodging facilities for its Team Members/Employees in HQ and field offices and it is the employee’s responsibility to arrange the lodgings for themselves if they work in a field office other than their home province.

af-vacancieskbl@mercycorps.org