Post Date: Sep 14, 2024
Closing Date: Oct 14, 2024
Reference: AUB/HR/024-075
Number of Vacancies: 1
Salary Range: As per company salary scale
Years of Experience: 1 year
Probation Period: 3 month
Contract Type: Permanent
Contract Duration: Not specified
Contract Extensible: Yes
Minimum Education: Bachelor’s Degree
Gender: Any
About Afghan United Bank
Afghan United Bank is a full-fledged privately owned commercial bank incorporated on October 4, 2007. The Bank obtained its banking license under the Banking Laws of Afghanistan from the Central Bank of Afghanistan (DA Afghanistan Bank) and received incorporation license from Afghanistan Investment Support Agency (AISA). The Bank is currently operating through 34 branches and 13 booths in Kabul and other big cities of Afghanistan. The bank is offering financial products and services in both Conventional and Islamic Banking across these branches.
AUB is strengthened with the most professional bankers of the region and driven by the strategic goals set out by its Board of Management and Supervisory Board, the Bank has invested in the state of the art core banking system, Flex cube, in order to provide its customers with an extensive range of products and services. For more information kindly visit: www.aub.af or www.afghanunitedbank.com.
Job Summary
A CBS assistant provides daily operational support for the Online Banking System (OBDX) and Core Banking System (CBS). Ensure timely assistance to all branches and departments utilizing core and online banking systems. He will also handle the End of Day Cycle (EOC) processes. Coordinate with the Flexcube support team to address and resolve any issues.
The CBS Assistant’s role is versatile, and they may be required to undertake other official responsibilities related to department as directed by the line manager.
Duties & Responsibilities
- End-User Support: Provide necessary support to end users across branches and various departments.
- Product Testing Assistance: Assist the CBS Manager and Deputy Manager in the testing of new products and perform system maintenance tasks.
- System Monitoring: Oversee the online banking and core banking systems, promptly reporting any issues detected.
- Administrative Coordination: Coordinate and maintain administrative records, including staff leave records related to core banking system access and rules update.
- Transaction Management: Execute branch transactions during system downtimes, utilizing the Business Continuity Plan (BCP).
- Contact Management: Keep internal staff contact lists up-to-date and manage PBX and telephone directories.
- User Management: Manage Online Banking (OBDX) user accounts and provide technical support to branches, agents, and end customers.
- Record Keeping: Maintain and update records of Internet Banking and Core Banking request forms and make sure it is digitally backed up.
- Office Management: Perform general office duties, including writing memos, creating user manuals, and developing presentations for introducing new financial products and services.
Job Requirements
- Bachelor’s degree in the field of Information Technology.
- A minimum of one year experience in banking or related fields.
- Strong knowledge and skills in computer applications, core banking systems, online banking platforms, and database.
- Excellent verbal and communication abilities.
- Proficiency in English.
Submission Guideline
Interested candidates who deem themselves suitable for this vacancy can share their complete profile including (application letter, updated CV, national identity card – tazkera/passport and recent photo) electronically to below mentioned email and please indicate the vacancy number (AUB/HR/024-075) in the subject line of your email otherwise your application will not be considered.
Only shortlisted candidates who have completed the requirements of the vacancy will be called for further selection process.
