The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in over 40 countries and 22 U.S. cities, we restore safety, dignity, and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home.
The IRC opened the country program in Afghanistan in 1988. Our programs span the range from humanitarian relief to early recovery and development activities, focusing on child protection, education, economic well-being, health, and power. The IRC works in 10 provinces throughout Afghanistan, among which some of the most security volatile, and employs over 1000 staff.

Compliance with Policies:

• Compliance with the IRC WAY (our standards for professional conduct) is a responsibility shared by all involved in delivering on the IRC’s mission. We must abide by the IRC Way and Safeguarding Policies all the time.
• The IRC has a zero-tolerance approach to the IRC Code of Conduct including safeguarding violations being committed by its staff, consultants, contractors, volunteers, interns, suppliers, vendors, sub-grantees/partners, implementing partners, or any other associate.

General Duties

• Regularly visiting all field offices and providing appropriate support.
• Monitor and maintain office computer systems and networks.
• Perform monthly preventative maintenance on computers, printers, and copiers, and regularly inspect departmental computers through walk-ins.
• Ensure that office computers are in working order.
• Troubleshoot end-user hardware and software issues.
• Daily troubleshoot end-user hardware and software issues, work continuously on a task until completion, remove viruses from all computers, and manage the online IT ticketing system.
• Set up new user accounts and profiles, address password issues, and test and evaluate new technology.
• Troubleshoot BVA, Integra, and Box problems and provide IT orientation to newly hired staff.
• Ensure compliance with the IRC IT policy among all computer users.
• Maintain the IT Asset database for IT hardware and software and update all IT assets and user information in the online ServiceNow database and offline management sheets.
• Deliver various IT-related training sessions to end-users and field staff.
• Perform installations of computer operating systems, wireless access points, routers, network printers, MS Office 365, Windows 10 and 11, and network-attached storage, as well as conduct repairs.
• Keep the IT inventory database up to date for IT hardware, software, ISP contracts, PRs, etc.
• Provide a weekly IT activity report to the Senior IT Coordinator

Specific Duties:

• Manage IT assets and conduct monthly physical counts of IT assets.
• Prepare purchase requisitions (PRs) for IT equipment when required.
• Manage BVA activities.
• Manage SIM card assets.
• Maintain IT documentation.

• A bachelor’s degree in information technology is the basic requirement.
• Proven experience in personnel Management.
• Excellent English and Dari/Pashto.
• Must have IT Skills.
• 2-3 years Experience in working with international NGOs/IT field.
• Good organizational and reporting skills.
• Ability to work under pressure.

For IRC- Afghanistan Internal Candidates:

(“ The IRC encourages employees to remain in a position for at least one year and be in good standing before applying for another position within the organization. if an employee is interested in a vacant position within the organization, he/she must inform his/her supervisor in advance before applying for a new position”)

(However, 1 year is a must to complete but to encourage IRCA employees somehow we are flexible who work in the current IRC position for at least 6 months or above and are given a chance to compete for an opportunity in the organization)

All qualified candidates are requested to open the given link and follow the instructions:

https://rescue.csod.com/ux/ats/careersite/1/home/requisition/47544?c=rescue

applications received without a given link and/or online system will be disqualified and removed from the entire process.

Shortlisted candidates will be directly contacted for a written test and after that for interviews. If you are not contacted TWO or FOUR WEEKS after the closing date please know that your application has not been successful for the post. IRC Afghanistan Country Office, Qala-e-Fathullah, Street # 3, District 10, Old UNOCHA Office, Beside Fatemia Mosque.

Refer to the submission guideline