Gainsight is a customer success software company that provides a platform to help businesses improve their customer engagement and retention. Founded in 2011 and headquartered in San Francisco, California, Gainsight’s software utilizes data analytics and automation to provide customer insights and actionable recommendations to improve customer satisfaction and loyalty. The company’s software is used by businesses across a range of industries, including technology, healthcare, and financial services. Gainsight’s platform includes features such as customer health scores, customer journey mapping, and customer feedback and surveys, enabling businesses to track and optimize their customer interactions at every stage of the customer lifecycle. The company is committed to helping businesses achieve their customer success goals through technology, data-driven insights, and a customer-centric approach to business.